Privacy Policy & Terms of service

Welcome to Stuffys Epoxy (“Company,” “we,” “our,” or “us”).
We are committed to protecting your privacy and ensuring transparency about how your information is used—especially in connection with our SMS/Text Messaging Program.

By visiting our website, submitting your information, or opting in to receive SMS messages from us, you agree to the following Privacy Policy and Terms of Service.

1. Information We Collect

We collect the following types of information:

Personal Information

Your name (if provided)

Your email address (if provided)

Your mobile phone number (required for SMS opt-in)

SMS/Text Messaging Data

Message content

Message history

Delivery reports

Time/date of messages

Opt-in and opt-out records

Website Data

Form submissions

Browsing data (cookies, IP address, browser type)

Quote requests

Contact forms

2. How We Use Your Information

We use the information we collect for the following purposes:

To send SMS/text messages, including:

Quote updates

Appointment confirmations

Service reminders

Support messages

Promotional messages (only with consent)

To communicate with you about your services or inquiries.

To improve our website and customer experience.

For compliance and recordkeeping, including TCPA-required consent records.

3. SMS/Text Messaging Terms (Required for Carrier Compliance)

3.1. Program Description

By opting in, you agree to receive SMS/text messages from Stuffys Epoxy.
Messages may be sent using an automatic telephone dialing system (ATDS) or other technology.

3.2. Message Frequency

Message frequency varies based on your interactions with us, but may include:

Appointment or job updates

Responses to your inquiries

Occasional promotional offers (only if you opted in)

3.3. Opt-In Disclosure (TCPA-Compliant)

By providing your mobile number and opting in, you agree to receive recurring SMS messages from Stuffys Epoxy at the number you provided.
Consent is not a condition of purchase.

3.4. Opt-Out Instructions

You can opt out of SMS messages at any time by replying:

“STOP” – to end all text messages
“HELP” – for assistance

Once you reply STOP, you will no longer receive SMS messages from us unless you opt in again.

3.5. Message & Data Rates

Message and data rates may apply.
You are responsible for any charges from your carrier.

4. How We Share Your Information

4.1. We DO NOT Sell or Share Your Information

We never sell, rent, trade, or share your phone number or personal data with third-party marketers.
This includes SMS consent data.

4.2. Approved Third-Party Vendors

We may share your information only with trusted service providers who assist with:

SMS delivery (e.g., Grasshopper)

Website hosting

Payment processing

Customer communications

They have access solely to perform required services and may not use your data for any other purpose.

4.3. Legal Obligations

We may disclose information only if required to comply with a law, regulation, or legal request.

5. Data Storage & Security

We take reasonable measures to safeguard your data from unauthorized access.

We store:

SMS consent records

Message logs

Contact information

for as long as necessary to comply with legal and operational requirements.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

You may:

Request a copy of the information we have

Request corrections

Request deletion (where legally permitted)

Withdraw SMS consent at any time by replying STOP

To exercise these rights, contact us at:
Email: [email protected]
Phone: 918-372-2600
Address: 2220 W Vancouver St, Broken Arrow, OK 74012

7. Terms of Service

7.1. Use of Website

You agree not to misuse, hack, interfere with, or disrupt the content or functionality of our website.

7.2. Intellectual Property

All content, images, graphics, and text on this website are owned by [Your Company Name] and may not be copied without written permission.

7.3. Accuracy of Information

We aim to provide accurate content, but we make no guarantees that all information on the site is error-free.

7.4. Limitation of Liability

We are not responsible for any damages arising from the use or inability to use our website or SMS services.

8. Children’s Privacy

Our website and SMS program are not intended for children under 13, and we do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy and Terms of Service at any time.
Updated versions will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about our Privacy Policy, Terms of Service, or SMS program, please contact:

Stuffys Epoxy
Email: [email protected]
Phone: 918-372-2600
Address: 2220 W Vancouver St, Broken Arrow, OK 74012